Returns and Cancellation Policy

Goods are not supplied on a sale or return basis
You have a right to cancel your order and receive a full refund prior to goods being despatched. If goods have been despatched, you have the right to return goods within 48 hours of receipt of your goods.
The cost of postage, packaging and insurance to return the goods will be borne by you and goods must be received by us in perfect condition and in their original packaging.
The cost of delivering the goods will be deducted from any refund. There may be a re-stocking charge. If goods are not received back in perfect condition and in their original packaging, Midland Cleaning Supplies Limited reserve the right not to accept the goods at our premises and/or not to issue a refund or credit. Any costs to redeliver the goods will be payable in advance by the customer. If the goods have been removed from their original packaging or assembled, your right to cancel may be forfeited.
Any free gifts received with your order must be returned if an order is cancelled.
All order cancellations or returns must be notified to us by e-mail only. If you wish to cancel or return goods please e-mail our Customer Service Department on enquiries@midlandcleaning.com
No cancellation of order will be accepted after 48 hours from delivery of goods.

Revised 11/10/10